Skip to main content

Internet is quite literally a lifeline, connecting us to education, jobs, and essential services. But it’s harder than ever to find cheap internet in Detroit.

The digital divide in Detroit is about connectivity as well as the quality and affordability of access. Subpar internet speeds and high costs leave many low-income households struggling to keep up.

Let’s take a closer look at the digital landscape in Detroit and explore the challenges residents face. What initiatives are in place to bridge the gap? And what can organizations like Human-I-T do about it? Securing cheap internet in Detroit shouldn’t be a hurdle so many have to find a way around.

Table of Contents

The Digital Divide in Detroit: A Closer Look

How Many Detroit Residents Don’t Have Internet?

Detroit’s digital landscape reveals some sobering truths regarding internet accessibility. As of 2023, between 35-45% of Detroit residents remain offline, translating to nearly 300,000 people without internet access. This situation is particularly acute in low-income households, where the percentage offline was as high as 63% in 2023. The digital divide in Detroit is not just about connectivity; it’s also about the quality of access. In many areas, residents are offered subpar internet speeds below 25 Mbps, which is below the Federal Communications Commission’s broadband threshold. This is a significant barrier to accessing essential online resources and opportunities.

Christine Burkette, Detroit’s Director of Digital Equity, emphasizes the need for transparent processes for residents to access information and resources. She states, “My job in this role is to make sure that we have affordable, high-speed connectivity for all of our residents, whether it may be subsidized or unsubsidized.”  She is coordinating efforts to independently test bandwidth in neighborhoods to ensure that residents have the digital access necessary to learn, get jobs, and participate fully in society. However, the challenge is not just about providing access but also ensuring that it is affordable and high-quality.

How Does Lack of Internet Access In Detroit Affect Residents?

In Detroit’s public schools, 70% of school-aged children have no internet access at home, with a large percentage relying solely on mobile access. This lack of reliable internet access has significant implications for education, as students struggle to keep up with online learning, further widening the educational gap. The pandemic’s push towards online education has exacerbated this divide, leaving many students disadvantaged.

The digital divide also affects employment opportunities. In a city where the median household income in 2022 was $37,761, significantly lower than the state average, the cost of internet services often does not align with the quality provided. This situation hinders not only individual growth but also community development, as entire neighborhoods lag in the digital economy.

The Markup, a nonprofit investigative newsroom that focuses on data-driven journalism, revealed that almost 40% of internet offers in Detroit were for slow speeds below 25 Mbps, a speed so slow it does not qualify as broadband service. This is particularly concerning considering only 14% of offers were for speeds above 200 Mbps. The investigation also found that internet providers often offered faster internet in neighborhoods that were whiter than those paying the same amount for slower internet .The city’s response, including a $45 million allocation towards tackling the digital divide, is a step towards addressing these disparities, but the journey to equitable digital access is ongoing.

As we consider these challenges, it becomes clear that addressing the digital divide in Detroit requires a multifaceted approach. Let’sl explore the illusion of “affordable” internet in Detroit, examining the cost and accessibility barriers that continue to perpetuate the digital divide.

What Are the Cheapest Internet Plans in Detroit?

Understanding the landscape of options for cheap internet in Detroit is crucial. For families and individuals navigating the complexities of digital access, the choice of an internet service provider (ISP) is more than a matter of convenience—it’s a critical step toward ensuring equitable access to education, work, and essential services. 

Here, we dissect the offerings for cheap internet in Detroit from leading ISPs, focusing on how each plan measures up in terms of affordability, reliability, and accessibility. Our goal is to empower you with the information needed to make informed decisions that align with your needs and budget, bringing us closer to a future where everyone in Detroit has access to affordable, high-speed internet.

AT&T Fiber

High-Speed Fiber Internet

  • Speed Range: 300 – 5,000 Mbps
  • Price Range: $55 – $250 per month
  • Contracts and Setup: No annual contract required. Offers self-installation and professional installation, with potential fees for the latter.
  • Coverage: Focused downtown and surrounding neighborhoods.
  • Pros: High-speed options available; no data caps; reliable fiber connection.

Xfinity

Broad Coverage Cable Internet

  • Speed Range: 75 – 2,000 Mbps
  • Price Range: $20 – $120 per month
  • Contracts and Setup: Promotional rates often tied to 1-2 year agreements. Provides options for self-installation or professional installation.
  • Coverage: Extensive coverage across Detroit, making it a widely accessible option.
  • Pros: Wide range of plans; promotional rates offer initial affordability; extensive coverage.

Verizon 5G Home Internet

Next-Generation Wireless

  • Speed Range: 85 – 1,000 Mbps
  • Price Range: $50 – $70 per month
  • Contracts and Setup: No annual contracts, offering flexibility. Simple setup with a self-installation kit to avoid extra fees.
  • Coverage: Limited to areas with 5G infrastructure, which may exclude some neighborhoods.
  • Pros: No annual contract; simple setup; potential for high speeds with 5G

T-Mobile Home Internet

Fixed Wireless Alternative

  • Speed Range: 72 – 245 Mbps
  • Price Range: $50 per month
  • Contracts and Setup: No long-term contracts, allowing for month-to-month flexibility. Easy self-installation with provided equipment.
  • Coverage: Dependent on T-Mobile’s network reach, which may not cover all areas.
  • Pros: No data caps; straightforward pricing; easy setup; discount for T-Mobile customers.

Additional Providers:

Snip Internet: Specializing in fiber to apartment buildings, particularly in downtown Detroit, offering speeds up to 1,000 Mbps for $70 a month. Ideal for residents in serviced apartments looking for high-speed fiber without long-term contracts.

WOW: Offers cable internet with plans ranging from 100 Mbps to 1,200 Mbps, focusing on the wider metro area. Promotional deals, such as the Internet 1 Gig plan for $50 a month for the first two years, provide competitive options for high-speed internet.

This detailed analysis of internet plans in Detroit underscores the importance of considering not just the cost but also the reliability, coverage, and terms associated with each option. For low-income families in Detroit, finding a plan that balances affordability with the necessary speed and reliability is key to bridging the digital divide.

As we navigate the complexities of internet affordability and quality in Detroit, it becomes evident that a multifaceted approach is needed. The next section will delve into Human-I-T’s role in addressing the digital divide, highlighting their comprehensive strategy that goes beyond just connectivity.

Human-I-T Has a Better Way

Human-I-T provides cheap internet in Detroit. It’s only $15 a month for high-speed internet. Full-stop. No contracts. No service fees. No upsells.

Our work in Detroit goes beyond just offering low-cost, reliable, high-speed internet.  We also equip residents with the tools and skills necessary for the digital world. One of the ways we do this is by offering Detroiters access to low-cost laptops and cheap tablets directly through our online store as well as our in-person location on 7 Mile Road.

Need help learning how to navigate your online world? Human-I-T complements our low-cost internet and affordable devices with free digital literacy training. An online, self-paced course. This training empowers residents who have limited prior exposure to technology with the skills needed to navigate the digital landscape confidently.

Support is a cornerstone of Human-I-T’s strategy. Recognizing the challenges residents face in understanding and troubleshooting technology, Human-I-T provides ongoing tech support in English and Spanish. This support is crucial in building digital confidence among Detroiters, ensuring they are not only connected but also competent in using their digital tools.

To us, the path to equitable internet access is a present-day necessity. And Human-I-T stands at the forefront of this journey, offering more than just low-cost internet services. Our commitment is to ensure that every Detroiter, regardless of their economic status, has the opportunity to connect, learn, and grow in the digital world.

Whether you’re seeking cheap internet in Detroit or looking to enhance your digital skills, Human-I-T is your partner in waiting. Visit our store on 7 Mile for a personal experience and discover how our programs can open new doors for you and your family.

Looking for cheap internet in Detroit? Fill out this form!

Liz Cooper

About Liz Cooper