Eligibility Requirements

Proof can be submitted electronically, through text message, or in-person
at one of our locations at the time of purchase.

Government Assistance Program Accepted Proof:

  • SNAP / EBT (CalFresh)
  • Medi-Cal / Medicaid
  • SSI (Supplemental Security Income)
  • SSDI (Social Security Disability)
  • NSLP (National School Lunch Program)
  • Public Housing Assistance or Section 8 voucher
  • Lifeline
  • Cal Grant Financial Aid
  • Supplemental Nutrition Program for Women, Infants, and Children (WIC)
  • California Alternate Rates for Energy (CARE)
  • Head Start
  • Temporary Assistance for Needy Families (TANF)

If the household does not receive any government benefits, they may provide proof of their yearly gross income. Households that make 250% of the federal poverty level threshold qualify for donations. Any documentation provided to prove income level must display dollar amounts that can be used to figure Annual Income. Must include the number of members in the household on purchase application.

Accepted forms of proof of income include:

  • The prior year’s state, federal, or tribal tax return
  • A Social Security statement of benefits
  • Federal or tribal notice letter of participation in General Assistance
  • A Veteran Administration statement of benefits
  • A retirement/pension statement of benefits / Social Security benefits

Please note:

  • Pay stubs are not accepted
  • SNAP/EBT, Medi-Cal/Medicaid cards alone are not accepted.
    A letter/document that confirms the active benefit is required.
  • The documentation must be dated within the last 6 months and it must be an active benefit.
  • Households will be required to submit eligibility every 15 months.

If you do not meet the above eligibility requirements, you can still find plenty of low-cost devices, and phones from brands like Apple, Dell, HP, Intel, and Lenovo at our eBay store by clicking here.

If you meet the above eligibility requirements, please click the button below to return to the “Get Connected” page and access low-cost computers and low-income internet plans today.

Return to "Get Connected" Page

Whether you need low-cost technology and internet, or help taking full advantage of your device with digital skills training or technical support, Human-I-T will help empower you with the digital tools and support you need to unlock your full potential by discovering opportunities that live online.