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We resolve your technical support issues for free so you can go back to achieving your goals online.
Human-I-T provides free, on-demand technical support to individuals who have received donated devices or purchased low-cost computers or hotspots through Human-I-T. Support is available in English and Spanish, Monday through Friday, 8:30 AM – 5:00 PM ET, by form submission or by calling or texting 888-391-7249. Human-I-T’s professionally trained tech support specialists resolve hardware issues, internet connectivity problems, and software navigation questions — including Microsoft Office and web-based applications — at no cost to the user.
Where can Detroit residents access in-person tech support from Human-I-T?
Human-I-T operates the Motor City Tech Bar, offering free in-person tech support at the two Detroit Public Library locations listed on this page. Human-I-T’s tech support is available to students, job seekers, small business owners, and anyone looking to stay connected.
Locations
Redford Branch – 21200 Grand River Ave, Detroit, MI 48219
(313) 481-1820
We are located in the basement community room
Monday : 3:00PM-7:00PM
Thursday : 10:00AM-3:00PM
Douglass Branch – 3666 Grand River Ave, Detroit, MI 48208
(313) 481-1707
We are located in the computer lab to the left of the entrance.
Tuesday : 10:00AM-5:00PM
Wednesday : 10:00AM-5:00PM
Friday: 10:00AM-6:00PM
Who is eligible for Human-I-T's free tech support?
Human-I-T offers one year of free, on-demand tech support to anyone who has received a donated device or purchased a low-cost computer or hotspot through Human-I-T. Tech support is also available to individuals and families served through Human-I-T’s community-based organization, educational, and nonprofit partners. Support covers hardware troubleshooting, internet connectivity, and software navigation.
What technical issues does Human-I-T's tech support cover?
Human-I-T’s tech support specialists resolve a wide range of issues, including:
- Hardware troubleshooting and repair
- Internet connectivity and hotspot setup
- Software navigation, including Microsoft Office and web-based applications
- Device setup for computers, laptops, and tablets
How do you access Human-I-T's tech support services?
To access Human-I-T’s tech support services, submit a request using the form on this page or call or text Human-I-T’s support line at 888-391-7249. Human-I-T’s tech support team is available Monday through Friday, 8:30 AM – 5:00 PM ET, in English and Spanish.
