Dear Employees, Partners, Donors, and Community Members,
I am excited to share with you some amazing accomplishments we achieved in the past year at Human-I-T as we celebrate our 10th year of driving digital equity for communities left on the wrong side of the digital divide.
First, I’m happy to announce that we relaunched the Human-I-T online store to allow customers across the country to purchase low-cost internet and high-quality computing devices directly from us at affordable prices. This opens our digital inclusion services to individuals and families anywhere in the United States at just the click of a mouse! The new website is optimized for smartphones and lets our customers browse before they buy to find the products that best meet their needs. We also offer steep discounts and benefit programs for customers who demonstrate financial need, which helps to remove barriers to access and affordability. You can check out our all-new online store at store.human-i-t.org.
We also reached new heights in our community impact. Specifically, we refurbished and redistributed over 71,900 electronics products, including 18,000 computers that were donated directly to students, seniors, and low-income families who would otherwise not have access to a computer and the internet in their homes at no cost. We also helped more than 19,000 households get connected to low-cost monthly internet, enrolled 3,000 new learners in our self-paced digital literacy program, and resolved 3,000 tech support tickets for customers who needed assistance, ensuring they stayed on the right side of the digital divide. By providing these digital inclusion services, we helped students improve their grades, seniors stay connected with loved ones, and families enroll in online services like banking, social media, and e-commerce.