Tech is power. Let's get it to everyone.

Dear Human-I-T community,

At Human-I-T, we exist so that a parent can apply for a job. So a student can do homework at home. So a family can access healthcare without driving two hours to a clinic. We exist because millions of American households are still offline, and 15 million people do not have a single computing device at home. That is not a technology problem. The technology exists. It is a power problem. And in 2025, we kept pushing against it.

This year, we provided 72,530 devices to people who needed them. We digitally navigated 30,677 individuals through the process of getting connected, trained, and supported. We held 28 events across 11 states, reaching nearly 18,000 people face to face. And we did not just hand out equipment. We walked alongside people to make sure the technology actually changed something in their lives.

At the same time, we diverted 3.3 million pounds of e-waste from landfills in a single year, bringing our all-time total past 22.5 million pounds. That number represents more than environmental responsibility. It represents a belief that a device discarded by one organization can become the most important tool in someone else's household. Every laptop we refurbish is both an environmental act and a human one.

Behind those numbers, we also did the harder work of becoming a stronger organization. We tightened our systems, raised our standards, and pushed for greater accountability across every team. Growth puts pressure on everything. It tests culture. It exposes weak systems. We chose to face that pressure honestly, and I believe it made us better.

2025 also proved that mission-driven work can be commercially credible. We closed 167 new donor partnerships and built our wholesale channel from near-zero to meaningful scale, all while commanding higher prices than the commodity market because of the quality and trust behind our work. That matters. It means this model is not just sustainable. It is worth investing in.

As we move into 2026, our ambition is to become the Lighthouse of Ethical Reuse. Not just an organization that does good work, but the standard others look to for how this work should be done. Transparent. Operationally excellent. Human-centered. Worthy of the trust that communities, customers, and partners place in us.

The opportunity ahead is bigger than any single year. But it always comes back to the same place: a parent submitting an application. A student logging in for homework. A family connecting to care. That's what we're building for. That's what lasts.