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For many of us, the internet is a given – a tool for work, a means of communication, a source of endless information. Yet, for homeless individuals, lack of internet access is a significant barrier, hindering opportunities for employment, access to essential services, and the ability to stay connected with loved ones and support networks.

At Human-I-T, we recognize that internet access is more than a luxury; it’s a lifeline. It’s the gateway to opportunities, a bridge to stability, and a crucial element in the fight against homelessness. 

By providing essential digital tools and connectivity, we aim to empower individuals, offering them a chance to rewrite their stories. This commitment to digital inclusion reflects our belief that technology should serve as a force for good, leveling the playing field and opening doors to a brighter future for everyone.

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The Stark Reality of Homelessness and Digital Exclusion

A Snapshot of Homelessness in America

In the United States, the face of homelessness is both diverse and widespread. Recent data reveals a troubling landscape: over 650,000 individuals across the nation find themselves without a stable place to call home. In New York alone, the number of people sleeping in shelters or on the streets has reached nearly 50,000. The pandemic has only intensified this situation, with a 12% increase in homelessness noted since 2020, signaling a truly worryingly deepening of the crisis.

The Digital Barrier: Beyond Physical Needs

While the primary focus in addressing homelessness often lies in providing shelter and food, there’s a less visible, yet equally crippling challenge: digital exclusion. A staggering one in three homeless individuals report no internet usage in the past three months, a rate five times higher than the general population. 

Extending beyond connectivity, the digital divide encompasses a lack of access to essential online services. For families without a home, the internet is a lifeline for applying for jobs, securing housing, and accessing medical care. The pandemic’s shift to online learning has further marginalized homeless students, with 1.5 million students experiencing homelessness over the last three school years. 

The absence of internet access not only perpetuates the cycle of poverty but also isolates these individuals from the digital world that many of us take for granted..

Beyond practicalities, the internet is a vital link to family, friends, and support groups. As reported by, for those without a home, this digital isolation can lead to a profound sense of loneliness and disconnection, exacerbating mental health challenges and hindering recovery and reintegration efforts.

In this context of health, the internet is instrumental in accessing medical information, telehealth services, and scheduling appointments. The lack of such access, as noted by Allconnect, means that many homeless individuals are left to navigate health issues without guidance, often leading to preventable complications.

As we can see, the need for accessible internet services is not just about connectivity; it’s about providing a pathway out of homelessness, a means to reconnect with society, and a tool for empowerment and dignity.

How Internet Access

The link between internet access and reduced homelessness is supported by various studies and expert opinions. Research indicates that digital literacy and access are integral to employability and economic independence. Experts in social policy and homelessness prevention emphasize the transformative impact of digital inclusion on the lives of homeless individuals. They point out that access to the internet can significantly enhance the ability of homeless individuals to find employment, secure housing, and access vital health and social services. These insights underscore the importance of internet access not just as a convenience, but as a fundamental right that can catalyze social and economic mobility for those on the margins of society.

As we consider the profound implications of internet access in the fight against homelessness, it becomes evident that this is more than just a technological issue—it’s a societal imperative. Let’s look at the practical ways in which organizations and initiatives are working to bridge this digital divide, highlighting the tangible steps being taken to ensure that everyone, regardless of their circumstances, has access to the digital world.

Human-I-T’s Role in Making a Difference

Empowering Through Technology: Human-I-T’s Services

With a mission rooted in the belief that technology access is a right, not a privilege, Human-I-T provides a range of services aimed at bridging the digital divide. These services include offering refurbished devices, digital literacy training, and tech support, all tailored to meet the needs of underserved communities – including those who are houseless. 

Understanding the critical role of internet access in today’s world, Human-I-T has taken significant steps to ensure connectivity reaches those who need it most. The organization offers free internet services and mobile hotspots for a nominal one-time fee, making online access more affordable and accessible. 

This initiative is particularly impactful for homeless individuals, for whom these tools can be a lifeline to essential services, job opportunities, and a connected life. By providing these key resources, Human-I-T is not just offering internet access; it’s opening doors to new possibilities and pathways out of homelessness. One of the most successful avenues that Human-I-T is able to help homeless individuals connect to the internet is through the Affordable Connectivity Program. 

The Affordable Connectivity Program (ACP) is a federal initiative designed to lower the cost of internet service for eligible households. Human-I-T plays a pivotal role in facilitating access to this program, guiding individuals through the application process and helping them understand their eligibility. 

Through the Affordable Connectivity Program with Human-I-T, individuals can not only access vital internet services for free but also receive the added benefit of a discounted mobile hotspot, ensuring connectivity wherever there’s service. 

The journey towards digital inclusion is further enhanced by a $100 voucher for an ACP qualifying device from the Human-I-T store, empowering individuals who are homeless with the tools they need to connect to and obtain the resources they need to get back on their feet and thrive. 

This support is crucial for homeless individuals who may find navigating these processes challenging. By assisting in accessing ACP benefits, Human-I-T is ensuring that more people can stay connected, informed, and empowered in an increasingly digital world.

As we look at the comprehensive efforts of Human-I-T in making digital access a reality for all, it’s clear that their work goes beyond providing technology. It’s about creating a more inclusive, connected, and equitable society.

How Human-I-T Makes its Services Accessible for Homeless Individuals

Human-I-T is deeply committed to providing meaningful support to those experiencing homelessness, fully recognizing the numerous obstacles they face in accessing digital services. We’ve tailored our approach to not only acknowledge these challenges but to actively work towards overcoming them with empathy and understanding.

The first step of getting cheap internet or cheap computers from Human-I-T is to get in touch. This can be done through our website or by making a phone call (1-888-391-7249).

Of course, we understand that digital intakes like that isn’t always easy or even possible. That’s why our team is collaborating with local shelters, community centers, and other accessible venues across the country to proactively connect with homeless individuals, lowering the burden of that first, often difficult, step.

In our consultations, we focus on creating a respectful and understanding space. We’re here to listen, genuinely understand your unique circumstances, and provide support without the usual bureaucratic hurdles. This process is about recognizing and valuing your individual journey.

One way we do this is by recognizing that the reality of securing documentation when you’re without a home is a significant hurdle. That’s why we’ve simplified our processes to accommodate various situations. We’re committed to working with whatever information you can provide and finding alternative solutions to traditional documentation requirements.

We also know that the utility of a service or device hinges on its practicality in your daily life. Our service selection process is designed to identify and provide technology that is not just useful but also manageable within the constraints of homelessness, focusing on durability, portability, and ease of use.

Plus, our training sessions are tailored to be accessible and relevant to you. We aim to equip you with the skills needed to effectively use our services, all the while being mindful of varying levels of prior tech experience. Our approach is to empower – not to patronize or overwhelm.

But our relationship with you doesn’t end with the provision of services. We offer ongoing support, understanding that your needs may evolve over time. This support is unconditional, ensuring that you have a steady and reliable resource to turn to, no matter your circumstances.

At Human-I-T, we’re not just about providing digital services; we’re about fostering a supportive community. Our methods are designed to bridge the gap between the challenges of homelessness and the digital world, with an approach grounded in empathy, practicality, and a deep understanding of the unique struggles you face.

Human-I-T’s commitment to bridging the digital divide offers hope for those experiencing homelessness.  If you are one of those people, reach out through the form below or call 1-888-391-7249 to speak to one of our team members about how you can get the digital help you need to make your life better! Enjoy the transformative power of connectivity with Human-I-T.

Fill Out This Form to Get Cheap Internet from Human-I-T

Liz Cooper

About Liz Cooper